Saturday, September 12, 2009

Hidden Options: There's more to your health insurance plan than you think!



For those of you with employer-sponsored or private health insurance, it is imperative that you know how your plan works. The company that provides your health insurance benefits, contracts with a whole network of practitioners who provide services. Most often, and predominantly so in the US, these networks are called "managed care" networks. Simply put, managed care is a cost-control system that rationalizes the use of health care services. Subsequently, a Health Maintenance Organization (HMO) provides comprehensive services to you, for a prepaid fee from your insurance company.

Your insurance company wants you to stay healthy. When you fall sick, your insurance company bears the burden of the expenses your sickness generates. The company also understands that paying for prevention of illness is a lot cheaper than paying for a cure/recovery. In essence, your insurance company is there to work with you before you fall sick, and provide "preventive" services at no cost or very low cost.

Do you know what preventive services your health insurance plan provides?

Preventive services are services that help you maintain and enhance your health so that you have a lower risk of falling sick. For example, screenings like free comprehensive annual physical examinations, immunizations (speaking of which, I get free Flumist under my plan, no more flu shots, how cool is that?), special gender and age-based procedures such as mammography, colonoscopy, pap smear etc. Though every company differs in the range of services provided, most of them, if not all, have a special division called the Preventive Evaluation and Management Service, that is incorporated into even the most basic plans! Call customer service and ask about yours! If you are unsure of your preventive benefits, call your company or read your detailed explanation of benefits.

You can obtain safe, sound advice on a variety of issues such as oral health, injury prevention, car seat safety, breastfeeding, aspirin prophylaxis for cardiovascular risk, tobacco use, substance abuse, obesity, exercise, and even free diet and nutritional counselling!!

I called my insurance company again last month and had a lovely chat with the wellness specialist about my ongoing struggle with back pain. We talked about posture, body mechanics, back strengthening exercises, diet, stress reduction and a whole lot more. A week later, I received a ton of useful information in the mail about back safety, simple exercises that can be done at home, warning signs, precautions etc. I also found out that in the event that my physican recommended back massage, my insurance plan would cover all the expenses at participating locations. Who knew? Which reminds me, last year, as a birthday gift for my sweetie, I made an appointment for him for a 90 minute-long back massage at a local upscale spa. Our insurance company provided a discount and my sweetie got a wonderful, relaxing birthday gift for less!

As far as exercising at the gym, many insurance companies have contracts with local gyms to provide discounted membership plans and even susidized personal training services. One insurance company I know takes 15% off monthly premiums in return for proof of active gym membership. You can also purchase health and lifestyle products at a lower cost.

This month, assign yourself to an important task. Remember to familairize yourself with your health insurance plan's preventive services. Call your insurance company. Sign up online on their website and access a wealth of information on nutrition, health assessment and even chat with an online health coach! Many insurance companies provide 24 hour nurse support, live wellness coaches and health educators.

There's more to your health insurance plan that you think!

Be well!
Anita

7 comments:

  1. Great post, Anita! I work as a case manager at a large health care facility. There are numerous options in one's plan that is one is oblivious to. It is indeed important to read up one's plan really well and be aware! Your post is simple and clear and written as one who knows what she's talking about. I love the cool birthday gift though! You rock, girl!

    Tanya

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  2. wow!!!this is real helpful!!!
    But in India the doctors are the crooks...it seems, like the insurance agents approve whatever the doc's suggest!!!and the Doc's work in ways to ensure that the hospital earns all the insurance cover the patient has and after the insurance cover has been exhausted, then squeeze the patient of all the possesions that ... Read Morethey possibly have, and then happily transport the patient in the worst possible condition on a freefall to the grave...Prevention is always better than cure!! its our individual duties to invest part of our income into preventive sevices of our own!!!

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  3. Jude, you are right on! It is very true and sadly so, that there is a bereaucratic nexus between insurance companies and health care organizations/medical practitioners. I am personally aware of such instances.The fact remains that patients are very often entangled in this crazy web and left to fend for themselves. It is a known fact that practitioners receive incentives from third pary payers for ordering basic (cheaper) tests when more advanced tests may be required to save a person's life.

    There have been several hearings (heartbreaking accounts) in the US Congress on these matters. Which is why a large majority of people initially preferred the single-payer system, advocated by Pres. Obama, in hopes that the unprecedented and uncontrolled power of large insurance companies may be thwarted.

    As for the situation in India, there are laypeople sitting at insurance reimbursement counters, with no clue whatsoever, of any medical condition, actually deciding medical case reimbursements and hospitalization criteria. Healthcare reform is imperative.

    That said, I agree with you that prevention is paramount to survival and we MUST do all we can to "know" our rights and "use" our benefits.

    Thank you for your comments.
    Anita

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  4. Great job!

    Essential information to everyone. Lot of us don't check all the benefits provided by the insurance companies. It's common that most of us go to the doctor's office only when we fall sick. Your article sheds light on the hidden benefits not used by a lot.

    You the best!!

    John.

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  5. I am a professional health and wellness coach and am happy to see that more and more emphasis is being given to prevention, client awareness of health issues, health care professionals who care about how you are doing. from Tatiana Abend, founder, owner, BodyVision SL

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  6. Cool! Guess who's getting a call first thing tomorrow. Thank you so much..this is helpful.
    Marina

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  7. thanks very useful info.
    -kavitha

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